| English | Czech |
| accounting customer | zákazník v účetnictví (A customer in the accounting application that is linked to a Business Contact Manager account) |
| customer account statement | výpis z účtu odběratele (A form that can be sent to customers that includes the customer's balance and amount due for the statement period) |
| customer account statement | výpis z účtu zákazníka (A form that can be sent to customers that includes the customer's balance and amount due for the statement period) |
| customer advance | záloha odběratele (A payment received from a customer in anticipation of the delivery of items or of the performance of a service) |
| customer discount | zákaznická sleva (A price reduction for a particular customer) |
| Customer Experience Improvement Program | program Zlepšování softwaru a služeb na základě zkušeností uživatelů (A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development) |
| customer group | skupina odběratelů (A classification of customers that share key characteristics) |
| customer invoice | faktura odběratele (A source document that documents a customer payment request. When a payment is received, it can be matched to the invoice) |
| customer lead | potenciální zákazník (A potential customer who must be contacted by a salesperson and either qualified or disqualified as a sales opportunity. Leads will be converted into accounts, contacts, or opportunities if they are qualified. Otherwise they are deleted or archived) |
| customer loyalty program | zákaznický věrnostní program (A structured program that rewards customers with incentives or other benefits for loyal buying behavior) |
| customer relations management | řízení vztahů se zákazníky (The business area related to managing a company's interactions with its customers, including sales, service, and delivery of product. Software solutions are designed and implemented specifically to manage this business area) |
| customer relationship | vztah se zákazníkem (An association between a customer (account or contact) and a partner (account or contact)) |
| customer relationship management | řízení vztahů se zákazníky (The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems) |
| customer retention | udržení zákazníků (The ability to maintain customer loyalty) |
| customer service | služby zákazníkům (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| customer service center | oddělení péče o zákazníky (A business department that deals with routine inquiries and complaints from customers) |
| customer service representative | zástupce oddělení služeb zákazníkům (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| customer-specific volume license key | zákaznický klíč pro multilicenci (A unique volume license key used to activate a key management service (KMS) host or to enable volume software licenses to be issued and managed from Active Directory) |
| customer statement | výpis z účtu zákazníka (A form that can be sent to customers that includes the customer's balance and amount due for the statement period) |
| customer support | zákaznická podpora (A business department that deals with routine inquiries and complaints from customers) |
| customer trade agreement | odběratelská obchodní smlouva (A fixed-price agreement that a company enters into with one or more customers in relation to sales prices or discounts for costs associated with the completion of a project (labor, expenses, and fees)) |
| external customer | externí odběratel (An outside organization or individual that submits a sales order for goods or services) |
| intercompany customer | vnitropodnikový odběratel (An internal company that acts as a customer to another internal company. When a company does not satisfy an original sales order, that company becomes an intercompany customer when it directs a purchase order to another internal company to satisfy the original sales order) |
| intercompany customer invoice | vnitropodniková faktura odběratele (A customer invoice that documents a customer payment request from one legal entity to another legal entity that is part of the same organization that consolidates the accounts of both legal entities) |
| Microsoft Online Services Customer Portal | Zákaznický portál služeb Microsoft Online Services (The Web site through which potential Microsoft Online Services customers can try, buy, and manage subscriptions to Microsoft Online Services) |
| parent customer | nadřazený zákazník (An account that is immediately above a contact entity. Any action taken on the account entity can propagate to the child contact entity) |
| secondary customer | sekundární zákazník (A customer that is linked to the primary customer in a customer relationship) |
