| English | French |
| accounting customer | client comptable (A customer in the accounting application that is linked to a Business Contact Manager account) |
| customer account statement | relevé de compte client (A form that can be sent to customers that includes the customer's balance and amount due for the statement period) |
| customer advance | acompte client (A payment received from a customer in anticipation of the delivery of items or of the performance of a service) |
| Customer and Orders Manager | Gestionnaire de commandes et de clients (The Commerce Server Business Management user interface that you use to view customer and order status information and display all the associated details) |
| customer discount | remise client (A price reduction for a particular customer) |
| Customer Experience Improvement Program | Programme d'amélioration des services (A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development) |
| Customer Experience Improvement Program | Programme d'amélioration de l'expérience utilisateur (A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development) |
| Customer Experience Improvement Program | Programme d'amélioration du produit (A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development) |
| Customer Feedback | Commentaires client (A tab in the Array Managment feature that enables the user join the Customer Experience Improvement Program) |
| customer group | groupe de clients (A classification of customers that share key characteristics) |
| customer invoice | facture client (A source document that documents a customer payment request. When a payment is received, it can be matched to the invoice) |
| customer lead | prospect (A potential customer who must be contacted by a salesperson and either qualified or disqualified as a sales opportunity. Leads will be converted into accounts, contacts, or opportunities if they are qualified. Otherwise they are deleted or archived) |
| customer loyalty program | programme de fidélisation des clients (A structured program that rewards customers with incentives or other benefits for loyal buying behavior) |
| customer relations management | Gestion des relations avec la clientèle (The business area related to managing a company's interactions with its customers, including sales, service, and delivery of product. Software solutions are designed and implemented specifically to manage this business area) |
| customer relationship | relation client (An association between a customer (account or contact) and a partner (account or contact)) |
| customer relationship management | gestion de la relation client (The process of building profitable customer relationships through the delivery of highly targeted interactions at all customer touch points by aligning marketing, sales and service functions and systems) |
| customer retention | fidélisation de la clientèle (The ability to maintain customer loyalty) |
| customer service | assistance à la clientèle (A business department that deals with routine inquiries and complaints from customers) |
| customer service | service d'assistance clientèle (A business department that deals with routine inquiries and complaints from customers) |
| customer service | service clientèle (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| customer service center | centre d'assistance à la clientèle (A business department that deals with routine inquiries and complaints from customers) |
| customer service center | service d'assistance clientèle (A business department that deals with routine inquiries and complaints from customers) |
| customer service representative | conseiller du service clientèle (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| customer-specific volume license key | clé de licence en volume pour client spécifique (A unique volume license key used to activate a key management service (KMS) host or to enable volume software licenses to be issued and managed from Active Directory) |
| customer statement | relevé client (A form that can be sent to customers that includes the customer's balance and amount due for the statement period) |
| customer support | service client (A business department that deals with routine inquiries and complaints from customers) |
| customer trade agreement | accord commercial avec un client (A fixed-price agreement that a company enters into with one or more customers in relation to sales prices or discounts for costs associated with the completion of a project (labor, expenses, and fees)) |
| distinct customer | client unique (A customer who may visit a Web site several times within a certain timeframe, but is counted only once) |
| external customer | client externe (An outside organization or individual that submits a sales order for goods or services) |
| intercompany customer | client intersociétés (An internal company that acts as a customer to another internal company. When a company does not satisfy an original sales order, that company becomes an intercompany customer when it directs a purchase order to another internal company to satisfy the original sales order) |
| intercompany customer invoice | facture client intersociétés (A customer invoice that documents a customer payment request from one legal entity to another legal entity that is part of the same organization that consolidates the accounts of both legal entities) |
| Microsoft Customer Service and Support | Support technique et Service clientèle Microsoft (A Microsoft business unit that offers a wide range of support options and resources to help businesses, organizations, and individuals worldwide attain the greatest success with Microsoft products) |
| Microsoft Online Services Customer Portal | Microsoft Online Services - Portail Clients (The Web site through which potential Microsoft Online Services customers can try, buy, and manage subscriptions to Microsoft Online Services) |
| parent customer | client parent (An account that is immediately above a contact entity. Any action taken on the account entity can propagate to the child contact entity) |
| secondary customer | client secondaire (A customer that is linked to the primary customer in a customer relationship) |
| unique customer | client unique (A customer who may visit a Web site several times within a certain timeframe, but is counted only once) |
| Windows Server Customer Experience Improvement Program | Programme d'amélioration de l'expérience utilisateur Windows Server (The Microsoft Customer Experience Improvement Program that is deployed with Windows Server) |
