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| English | Catalan |
| Customer Experience Improvement Program | Programa de millora de l'experiència dels clients (A Microsoft program that invites customers to provide Microsoft with more detailed information about how the software is used including the type and frequency of errors, software and hardware performance, and feature usage. This information is anonymous and voluntary, and is used strictly for the purposes of software development) |
| customer relationship | relació de client (An association between a customer (account or contact) and a partner (account or contact)) |
| customer service | servei al client (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| customer service | atenció al client (A business department that deals with routine inquiries and complaints from customers) |
| customer service | servei d'atenció al client (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| customer service center | centre d'atenció al client (A business department that deals with routine inquiries and complaints from customers) |
| customer service representative | representant del servei al client (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| customer service representative | representant del servei d'atenció al client (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| parent customer | client principal (An account that is immediately above a contact entity. Any action taken on the account entity can propagate to the child contact entity) |