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| English | Basque |
| customer relationship | bezero-erlazio (An association between a customer (account or contact) and a partner (account or contact)) |
| customer service | bezeroarentzako arreta-zerbitzu (A wide variety of activities intended to ensure that customers receive the goods and services they require to satisfy their needs or wants in the most effective and efficient manner possible) |
| customer service representative | bezeroarentzako arreta-zerbitzuaren ordezkari (An employee who provides service to the customers of the organization or business unit through the opening and resolution of cases, among other activities) |
| parent customer | bezero nagusi (An account that is immediately above a contact entity. Any action taken on the account entity can propagate to the child contact entity) |